We will never spam you. You will never receive sales calls from us.
We will never sell your data to a third party.
No unauthorised individual will ever have direct access to your data.
You can modify the access settings or delete your account at any point of time.
We do not store data of deleted accounts, except for regulatory and legal purposes.
When you use our services, you trust us with your information. We make our best efforts to safeguard your information and give you complete control over its usage, because we consider it our duty to prioritise your comfort and safety. We assure you that we will only use this data to enhance your experience with us, and to offer more personalised solutions for securing your financial well-being.
|Collection of data (personal and non- personal)||Personal Data: The methods by which we collect your personal information include, but are not limited to, the following:
The personal data that we collect includes: name, PAN card details, AADHAAR card details, mobile number, email, date of birth, gender, address, banking details, income-related details, employment- related details, family details, etc. We also collect KYC details, credit information, assets, bank transactions, bank account balance, etc. with your explicit consent.
Non-Personal Data: Sharing non-personal data does not disclose your identity.
Under non-personal data, we collect technical information about your activities and interaction with our website, application, or platform. We use this data to understand user behaviour and improve our services.
|Purpose of data collection and use of information||We use the data and information that we collect for various purposes. Below are some important uses of the data:
|Disclosure of your data||We ensure that none of your data is disclosed to any unauthorised person or entity. However, the data may be disclosed to or shared with:
|Rights of information||You have the right to request your personal information as it belongs to you. You can also request to modify or change your data, subject to the regulatory and internal policy and compliance of 1 Finance.
You can reach out to us through the contact details mentioned below for any service request, information or query related to your data.
|Security and legal obligations||We take data security seriously. We understand the value of data and the implication of data loss. We follow industry standards and best practices for the security and safety of your data.
|Data retention period||We retain users’ data as per the requirement of regulations and laws and do not retain your data for longer than mandated.
|Queries and complaints||If the user has any query or complaint related to the use of their data or information, they can write to us at the contact details mentioned below.|
|Contact details||Address: 1 Finance Private Limited, 1101 & 1102, B wing, Lotus Corporate Park, Goregaon East, Mumbai 400063, MH.